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[English] KYx Specialist

Logo of Coface

Coface

On-site

On-site

Regular employment

0 - 1 years of experience

Full Time

Voluntari, Romania

Responsibilities

Company Description

Coface Bucharest Shared Services Center - a constantly growing team of young and enthusiastic experts, covers daily various processes and roles for Coface entities in several countries.

We have multiple teams of specialists, speaking French, English, German, Italian, Spanish and Romanian, responsible for running internal client operations at the highest standards of quality and efficiency.

Job Description

The activities of KYx (Customer/ Supplier/ Intermediary) team member are various and may include:

  • Company risk analysis as part of the KYC/ KYS/ KYI investigation process including screening activities
  • Collect KY documents for a range of different transactions and relevant counterparties related to corporate business
  • Assess information and documents obtained and conclude its completeness and reliability
  • Processes the different types of requests received from the clients per E-mail or directly in the Ticketing Tools
  • Participates in the creation / update of KY Standard Operating Procedures used by the SSC operational teams
  • Participates in trainings and takes part in the transition process when required
  • Offers continuous support and back-up to team members for processes and tools utilized
  • Any other activities required by the business need of the country served

Qualifications

Skills:

  • Sense of initiative and excellent time- and self-management
  • Adaptability for transformation
  • Flexible way of working and willingness to operate within a team
  • Professional relationship with clients
  • Service- and solution oriented
  • Good oral and written expression and comprehension in all required languages
  • Fast Knowledge Transfer and Steep Learning curve
  • Knowledge of know your customer/ supplier/ intermediary processes is a plus

 Experience:

  • Graduated or first practical experiences on the job in a comparable role
  • Experience in Credit Insurance industry or financial services preferred
  • Experience in an international environment and/ or Shared Service Center preferred

Languages:

  • Fluent in English (CEFR – Level B2 - C1)
  • Professional in German (CEFR – Level B2 - C1)

IT:

  • Computer and internet affinity, good technical understanding
  • Ease regarding the work with varying software,  applications and systems different from product to product
  • Professional  Microsoft Office skills, esp. MS Excel and MS Word

Education:

  • Bachelor’s Degree in Business, Accounting or other relevant field

Additional Information

Reports to KY Team Leader

Required skills

Client Relationship Management
Computer Skills
Creating New Procedures
Flexibility
Investigation
Knowledge Sharing
KYC
Microsoft Office
Microsoft Word
Monetary Collection
Operations
Preparing Written Documents
Problem Solving
Risk Analysis
Risk Assessment
Screening Calls
Self-Management
Solution Orientation
Support
Teamwork
Technical
Time Management
Training
WEB
Written communication
Initiative
MS Excel
Learning agility
Ticketing software
Process Management
Processing payments
Customer Service orientation
Adaptability
written and oral communication
PC proficiency
German
English
Job posted 20 days ago

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